The servicing and repair schedule at Manchester-based Perpetual Time is very complicated but systematic, because they are dealing with classics that may be over hundred years or older. Properly maintained and regular servicing will keep these classics ticking over easily for another hundred years.
Reviews of the Perpetual Time have quoted and commented on the strict protocols and procedures that are followed by this company when it comes to handling a classic horologic treasure. From the time the watch is brought to the workshop, it is scanned into their system, mainly for insurance purposes; this covers photos which show original scuff marks, scratches, and other damage on the watch, dial, bezel, and strap. The requests from the client is also entered i.e., why the watch was brought in.
After this formality, the watch goes to the qualified technician who will strip the watch down and keep the watch movement in a sealed unit for storage according to the reviews of the Perpetual Time; this is done to comply with insurance regulations. The remainder of the watch is then dismantled carefully to check for wear and tear including the wheel pivots, centre wheel, and mainspring among others. The parts are cleaned using ultrasonic cleaning machines using various cleaning solutions, a process that can take up to 30 minutes.
The reviews inform that Perpetual Time’s cleaned parts are microscopically examined for wear/tear, and any replacement; this is done only after owner’s consent about the cost. Moving parts are greased and oiled, the movement rebuilt, demagnetised, and tested comprehensively to ensure that the watch works perfectly. Automatic watches are tested on an auto tester after which all watches are re-set to the proper date and time before handover to the client. Once serviced with Perpetual Time, the watch should run properly for another three years before the next service.
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